Contact

Write to us. A real person replies.

No ticket numbers, no bots. We reply within one business day, Monday to Friday, 9am-6pm ET, in English or Portuguese, whichever you prefer.

Already answered?

These three cover most of what people ask us. It's worth a look before writing. You might have your answer right now.

What size should I order?Measurements in inches and centimeters, plus fit notes by category
When will it arrive? What if it doesn't fit?Timeframes, rates, and the complete return process
How do I wash it without ruining it?Fabric composition and the four care rules

Other ways to reach us

Email: support@aerafitwear.com
Instagram: @aera.fitwear
We read direct messages, but email is faster for anything involving an order.
Hours: Monday to Friday, 9am-6pm ET

Wholesale & press

Choose the right topic in the form and tell us about your studio, store, or publication. We answer these messages ourselves, without passing through anyone else.

An honest note

If you're unsure whether a piece is right for you, ask before buying. We'd rather talk you out of the wrong purchase than process a return. It's cheaper for both of us, and you keep trusting us.